Effective Date: November 17, 2016
Do we collect information from children?
No person under the age of 18 may use SimpliRoute. In addition, the Company does not do not knowingly collect Personal Information from children younger than 13 years of age. If you believe we have Personal Information about a child younger than 13, please contact us at firstname.lastname@example.org. We will promptly investigate and delete any such Personal Information we identify.
What Personal Information do we collect?
Generally speaking, the Company collects Personal Information related to your use of SimpliRoute. Specifically, we may collect the following Personal Information:
(a) Information you use to register for a User Account, as that term is defined in the SimpliRoute Terms of Service. This includes your name, email address, mobile phone number, and information related to your company or anticipated usage.
(b) Information needed to process subscription payments. This may include your credit card information and billing address.
(c) Information about your mobile device or computer if you access our websites. This includes your IP address, referring page information, and site activity information. This information may be collected from cookies, web beacons, or heat maps. You may be able to disable cookies by adjusting the cookies setting in your web browser or mobile device. Please note that disabling cookies may disable certain functions in SimpliRoute.
(d) Information you submit to SimpliRoute to plan routes or otherwise receive services.
(e) Information you submit to use when you contact the Company for customer or technical support.
How do you use Personal Information?
The Company uses Personal Information primarily to provide the SimpliRoute services and to optimize our software. Specifically, we may use your Personal Information to:
(a) Provide route optimization and mapping services and provide the other services offered by SimpliRoute or the Company.
(b) Process subscription payments.
(c) Provide customer and technical support as requested by you.
(d) Send you occasional emails or text messages with important Company or SimpliRoute information. We may also send you emailed newsletters.
(e) Optimize SimpliRoute and analyze our usage.
(g) Comply with legal requests and requirements as applicable to the Company or SimpliRoute.
How do you keep Personal Information secure?
We take your security and privacy very seriously. We use encryption technology for certain Personal Information and utilize other safeguards. We employ physical and electronic safeguards to protect the Personal Information we collect from users. However, we cannot guarantee that your Personal Information won't be stolen, hacked, or intercepted while being transmitted. Any Personal Information you transmit to the Company is transmitted solely at your own risk.
How can I opt out?
You may opt out of certain marketing emails or newsletters you receive from us by following the unsubscribe link at the bottom of the email. You may only opt out of administrative messages and emails by deleting your User Account (as that term is defined in the Terms of Service).
How can I contact the Company?
We welcome your feedback and questions. You may contact the company via email at email@example.com.